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Create a physical card

A physical card will be printed when created and delivered directly to your Enduser. It can be used in-store, at an ATM, and online. Physical cards support chip-and-PIN and contactless payment methods.

By default, magstripe is inactive.

The card will be attached to a carrier, which can be customized. The design for the carrier will have been set up into the card programme based on the carrier template design you've sent.

Prerequisite

Before being able to create a Physical card, you must have :

  • A validated Enduser with a ledger. The Ledger doesn't need to be upgraded. This Ledger will be debited at each transaction.

  • A Card Program matching the Enduser type and the Ledger type, and allowing Physical Cards. See Card Programs page for more details [Here.] (./card-program.mdx)

Creating the card

Physical Cards can be created either by a Partner, or directly by the Enduser himself.

To create a Physical Card, use the "Create a Card" endpoint and provide the Ledger Id as well as the Card Program.

You could also provide extra informations :

  • Delivery Method : Type of delivery for the physical card : "FRENCH_MAIL", "FRENCH_MAIL_TRACKING", "INTERNATIONAL_MAIL"

  • Friendly name : A custom name you want to give to this card.

  • Name on card : The name that will be embossed/printed on the card, limited to 21 characters. If not provided, the name of the related Enduser will be taken. By default, name on card is firstName + lastName.

NameTypeDescription
deliveryMethodstringThe delivery method for the card.
Enum: FRENCH_MAIL, FRENCH_MAIL_TRACKING, INTERNATIONAL_MAIL.
ledgerIdstring (uuid)The ledger identifier associated with the card.
profileIdstring (uuid)The card profile id. Must be an active card profile.
nameOnCardstring ^[A-Z\s]{1,21}$
Default: FIRSTNAME LASTNAME
The name that will be printed on the card. Can only contain the ISO basic Latin alphabet and can be up to 21 characters long, including spaces.
friendlyNamestring (0 .. 255) charactersA user-friendly name for the card.
rulesArray of objectsYou can add rules when creating a card. You can only send one rule by type in the list.
As a partner, these rules take priority over the rules set in the profile.

This is an example Payload for a physical Card creation :

{
  "deliveryMethod": "FRENCH_MAIL",
  "ledgerId": "a2873d47-59a8-4daf-a325-cb2c04557dd7",
  "profileId": "faebe71b-2bf8-4bdb-9b67-258e4d6aa00a",
  "nameOnCard": "FIRSTNAME LASTNAME",
  "friendlyName": "string",
  "rules": [
    {
      "type": "DAILY_MAX_COUNT",
      "value": 1,
      "name": "string"
    }
  ]
}

A successful Card creation will return a unique id :

{
  "id": "120e9d1f-8444-4b91-85e8-5b208615a3e5"
}

When created, a Physical card is NOT activated.

It has to be activated when received by the cardholder.

See Card Activation page for details.

Card Shipment

Physical card will be created and shipped within days, according to the selected Delivery Method. Card is sent directly to the Enduser Address.

No tracking is available for now. We are looking to add this possibility as soon as possible.

Extra costs may apply depending on the Delivery Method.

Fetch the card

You can Fetch the card by the id to get all its information :

Card status

Cards can have mutliples status during life cycle :

Card statusDescription
CREATEDThe card has been created.
AWAITING_ACTIVATIONThe card is waiting for its first activation.
ACTIVATINGThe card is currently activating (few seconds).
REACTIVATINGThe card is currently reactivating after being suspended (few seconds).
ACTIVEThe card is active and ready to use.
SUSPENDINGThe card is currently suspending, cannot be used.
SUSPENDEDThe card is suspended and cannot be used.
CLOSINGThe card is currently closing, cannot be used.
CLOSEDThe card is permanently closed.
FAILEDThe card creation failed, please check your payload or contact customer care.
INTERNAL_ERRORNot your fault, please contact customer care or check our status page.
EXPIREDThe card is expired, you can renew it.

You can close / suspend a card for multiple reasons :

Status reasonDescription
STOLENThe card is closed / suspended because it has been stolen.
LOSTThe card is closed / suspended because it has been lost.
DAMAGEDThe card is closed / suspended because it has been damaged.
OTHERAny other reason, you need to add a otherStatusReason.

The operator is the one which has decided to close / suspend the card. It can be you as a Partner, an Enduser request or us.