Suspend

Suspend a Card

You can suspend a card at anytime. Card will be set in a SUSPENDED status. Card might be suspended for different reasons : Lost, Stolen, Damaged, Other.

This is a reversible status, a card can be activate again and again. See Active a Card.

Suspending a card will prevent any further authorization to be accepted. It doesn't change the status of already accepted authorizations.

In order to help us to prevent frauds, we want to be able to identify who asked the card suspension.

Your Enduser can ask it for exemple if he is looking for his card and has a doubt about a possible a steal or, as a Partner, you want to be able to desactivate a card for exemple if your Enduser has not paid his subscription.

An Operator has to be provided :

• END_USER if the suspend request is initiated by the Enduser. The Enduser and the Partner will be able to re-activate the card.

• PARTNER if the suspend request is initiated by the Partner. In this case, the Enduser won't be able to re-activate the card, only the Partner could do this.

{
  "operator": "END_USER",
  "reason": "STOLEN",
  "otherReason": "string"
}

Close a Card

You can close a card at anytime. Card will be set in a CLOSED status. Card might be closed for different reasons : Lost, Stolen, Damaged, Other.

This is NOT a reversible status.

Closing a card will prevent any further authorization to be accepted. It doesn't change the status of already accepted authorizations.

An Operator has to be provided :

• END_USER if the close request is initiated by the Enduser.

• PARTNER if the close request is initiated by the Partner.

{
  "operator": "END_USER",
  "reason": "STOLEN",
  "otherReason": "string"
}